Our Jessie bottom is the same back coverage as the Lua bottom. Our Hana Bottom is the same back coverage as the Pono Bottom.
We offer a store credit on returns sent within 20 days of delivery with the exception of sale items which are final sale. Sale items are items that are marked down from the original price. Orders using a discount code of 40% our are final sale. Items that have padding added to them by the customer using the “Padding Add On” option are final sale. Once the padding is added it is not removable & considered a custom item.
All pieces must be received in their original condition: UNWORN, UNWASHED, with TAGS ATTACHED. The hygienic linings of all bottoms must not have been taken off or reattached. We reserve the right to refuse to issue a Store Credit for any items that are not in line with our return policies; returns not in compliance with our returns policies are subject to being sent back at the customer's expense. The customer is responsible for return shipping costs The cost of shipping is not refundable. At this time we do not accept requests for direct exchanges.
Store Credits do not expire.
**Please allow 5 business days for your return to be processed.
To start a return please fill out the form below. Please make sure your order is eligible for return. All clearance items are finale sale. Once the form is submitted a member of our team will email you with the return instructions.